O. Zaki
IT Support Engineer
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O. Zaki embodied self-challenge, teamwork, and high motivation, characterized by a 'Can Do' attitude. He brought extensive experience as a Network Engineer, thriving in fast-paced environments. His skill set included excellent communication, multitasking abilities, adept prioritization, and the knack for asking pertinent questions. O. Zaki consistently stepped up to lead in challenging or stressful situations, delivering significant value to his teams. With a Post Graduate degree in Telecommunications (Networks) and over 7 years of diversified Networking and Technical experience, he held a broad understanding of the complete technical corporate landscape. His expertise spanned across IT, Technical, Desktop Support, and Network Engineering domains, providing him with comprehensive insight into corporate technical environments. Adaptability and flexibility were among his key strengths, adept at embracing changes, particularly while working with clients and customers across various time zones in the US and worldwide.
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O. Zaki
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O. Zaki

IT Support Engineer
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Location
New Jersey, United States
Preferred Work Type
On Site
Experience
9+
Years
O. Zaki embodied self-challenge, teamwork, and high motivation, characterized by a 'Can Do' attitude. He brought extensive experience as a Network Engineer, thriving in fast-paced environments. His skill set included excellent communication, multitasking abilities, adept prioritization, and the knack for asking pertinent questions. O. Zaki consistently stepped up to lead in challenging or stressful situations, delivering significant value to his teams. With a Post Graduate degree in Telecommunications (Networks) and over 7 years of diversified Networking and Technical experience, he held a broad understanding of the complete technical corporate landscape. His expertise spanned across IT, Technical, Desktop Support, and Network Engineering domains, providing him with comprehensive insight into corporate technical environments. Adaptability and flexibility were among his key strengths, adept at embracing changes, particularly while working with clients and customers across various time zones in the US and worldwide.

Networking, SQL, C++, Java, Docker, Python, VPN, WAN, TCP/IP, Cisco, Active Directory

Portfolio Projects
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Assessments & Skill Tests
Advanced Networking
Assess candidates' expertise in advanced networking, evaluating their ability to design, implement, and optimize complex network solutions, showcase proficiency in routing, switching, security, and other advanced networking concepts.
Score
85/100
Time Taken
120 Mins
Taken On
March, 2023
Docker
Assess candidates' skills in Docker, evaluating their ability to containerize applications, manage container orchestration, and demonstrate proficiency in deploying and maintaining scalable and efficient containerized environments.
Score
87/100
Time Taken
90 Mins
Taken On
October, 2021
Personality Test
CS: Quiet and self-controlled
CS
Taken On
April, 2023
Read more about CS
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Experience
IT Support Engineer
Amazon
October 2020 - Present
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Network Engineer
JPMorgan Chase & Co
March 2016 - August 2020
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Here are some things I learned here:
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IT Support Technician
Amazon
June 2014 - March 2016
  • Was part of the IT Launch team for 2 Fulfillment Centers, Prime Now, and multiple Delivery Stations for Amazon. Worked on setting up MDF rooms and IDF cabinets for these sites, Rack and Stack, provisioned servers (Windows and Linux), configured Network Equipment, aggregated Routers, WAN routers, switches, Firewalls, wireless controllers, console routers, access points.
  • Troubleshooted Network issues, collaborated with the global Network/System Engineering Team. Set up alerts/monitoring for network devices and servers. Gained experience working with Nagios alarm Monitoring. Established temperature monitoring for devices, UPS monitoring, IP camera provisioning, and monitoring.
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Here are some things I learned here:
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Network Support
Robert Half Technology
February 2014 - June 2014
  • Worked part-time as a Network Support Assistant for a Small Hedge Fund. Performed daily checks on the Network, Cisco routers, switches, and firewalls. Configured and troubleshooted issues related to LAN, VLANs, Routing BGP, OSPF, EIGRP, NAT, ACLs.
  • Provisioned Cisco IP Phones. Conducted in-person assessments of the Network for the company’s clients, checked for discrepancies, and unified Ethernet labeling scheme to make it consistent over the entire Network.
  • Worked on Network expansion and upgrades. Understood Network structure and presented with Network diagrams.
  • Provided Technical support to the staff. Handled administration tasks. Troubleshot PCs (Software & Hardware), Printers, multi-monitor displays. Conducted advanced Virus removals. Documented processes, encountered problems, and troubleshooting steps for future reference.
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Here are some things I learned here:
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Junior Network Engineer
Sainsbury's
October 2012 - December 2013
  • Organized and scheduled everyday tasks, bringing the business plan into action. Led any visits from company’s Heads of department, environmental, and health officers.
  • Was part of the team responsible for the technical needs of the business. Performed daily checks on the company’s network, configured and defined parameters for installation and testing of networking equipment.
  • Handled Cabling, Rack, and Stack tasks. Configured access and security settings for groups or individuals. Identified causes of Networking problems related to equipment or configurations. Was responsible for replacing and upgrading old hardware and software necessary for the smooth running of the business and reported any major issues in time.
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  • Justo ipsum tincidunt lacus, vel hendrerit sapien justo et turpis
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Here are some things I learned here:
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  • Maecenas blandit, lacus vitae viverra molestie
  • Justo ipsum tincidunt lacus, vel hendrerit sapien justo et turpis
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Education
Queen Mary, U. of London
MSc, Telecommunications (Networks)
2010 - 2011
National University of Computer and Emerging Sciences
BS, Telecommunication Engineering ·
2005 - 2010
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Oxford University
Bachelor’s degree, Computer Science
Aug 2024 - Aug 2024
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Oxford University
Bachelor’s degree, Computer Science
Aug 2024 - Aug 2024
Languages
EN
English
Full professional proficiency
UR
Urdu
Native or bilingual proficiency
eng
English
Level: Fluent
eng
English
Level: Fluent
eng
English
Level: Fluent
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